Professional Claims Handling For Moving Damage
When incidental damage or missing inventory is reported during or after the removals process the need for efficient and accurate data is essential, and that is what you get with The ClaimApp. In addition, it provides clients with an application that will smoothen the frustration of the moment.
How Does Our Moving Claim App Work?
The ClaimApp digitalizes the claim-reports processed by your clients and gives your team insights into all active and handled claims. Due to its integration with other MoveDashboard applications like SurveyPro, employees can check photos from the packing and unpacking process to validate whether or not the damage can be attributed to the move. The ClaimApp captures all the relevant information and photos, and uploads them directly for quick review and processing. The user interface is especially designed to make claim submission clear, complete and error-free.
Give Your Clients Easy Access
With a personal code and an email address you can give your clients access to the ClaimApp.
Available In 12 Languages
The ClaimApp is available in English, Dutch, French, German, Spanish, Finnish, Italian, Korean, Portuguese, Russian, Turkish and Chinese.
Customized For Your Company
Your mobile app will be branded with your logo and colors, ensuring that it represents your brand perfectly.
Collect Personal Information
Gather contact information, moving details like origin and destination address and dates of the relocations.
Get Insight Into The Type Of Damage
Claimers are able to be as specific as desired, helping your company sort out the types of damage and enabling you to analyze where the costs are coming from.
Gather Photos Of The Moving Damage
Clients can easily take pictures of the damaged item(s) with their smartphones.
Submit The Claim Report
In the summary, all claims of the client are displayed. When the claimer finalizes the claim report, the mover will get a notification in their email and in the MoveDashboard.
Powerful Features To Handle Your Moving Claims!
Our goal is to help you get a simple, error-free claim handling process for your removal company and your clients, explore some of ClaimApp's coolest features below.
By digitalizing your claim-handling process, your employees spend less time speaking to customers, while at the same time they are able to assist them more accurately. You will be able to monitor the progress of your claims at any time, 24/7.
User-friendly Claim Reporting
The ClaimApp provides your clients with a simple and intuitive way to file claims, leading to less frustration and better service. The client interface has been designed to make entering claims simple and easy so that submission is clear and error-free. Device-independent, the ClaimApp works on iPhones, tablets and all Android devices.
Generate Advanced Claim Reports
Use the ClaimApp and its MoveDashboard environment to generate claim reports for your data analyses.
The ClaimApp provides your team with an overview of submitted claims in the MoveDashboard, where they can manage the settlements. In combination with other Move4U applications, wrongful claims are addressed and eliminated.
The ClaimApp streamlines claim handling - helping you to reduce costs, reserve resources and simplify processes.
The ClaimApp can be adapted to match with your company’s identity – the layout, colors and logo can all be incorporated.