"At Icon Relocation, SurveyVideo helps us maintain the valued personal approach of our surveyors, while saving the time and costs of physically visiting our customers for a moving estimate."
- Ben Carter, CEO at Icon Relocation
Capture Every Move Detail With Video Estimates
It has never been more critical to build your service around the changing needs of your customers. While some customers prefer an in-home visit, an increasing number of customers welcome the flexibility of a video survey. Our SurveyVideo software is a streaming video call that is recorded. This allows your moving company to offer the alternative of a video survey and for your representative to accurately estimate the customers' household goods and personal effects.
1. Limited Software Training Needed
We believe that no-one can sell your companies services and estimate the contents of a home better than you can. For that reason SurveyVideo is a user-friendly tool that can be used confidently by your sales representative with limited training and without the need to outsource to an expensive third-party company.
2. Customized App For Your Moving Company
The SurveyVideo app for customers can be branded to match your company’s identity – the layout, colors, and logo can all be incorporated, even your confirmation emails to customers.
3. Take Snapshots During The Call
Surveyors can tag snapshots taken during the video survey. You can specify the room and floor in which this snapshot was taken, this will create the room and floor in the Itemizer inventory.
4. Easily Estimate The Volume With The Itemizer
Within minutes of your video survey you will have a smart, compact size video to view and share with your team. SurveyVideo comes with the free Itemizer, the itemizer lets you choose which inventory list you want to use, such as the ISO inventory list, Military list or even your own list.
5. Customers Can Also Do Self-Surveys
Customers can also use the smartphone app to complete their own video moving survey when time is short, or a call is not possible. With the app they can upload photos and videos of the items they want to move, providing you with the precise information for your moving estimate.
User-Friendly SurveyVideo App For Your Removals
The SurveyVideo platform was built with the priority of being easy to use – for the moving company and their customer. SurveyVideo can be used without training, and customers do not need instructions. An experience branded around your company without complications. Check all the features that make SurveyVideo unique below!
The average cost of an in-home estimate is $250 and takes four hours to complete. By using SurveyVideo, this can be done in as little as 15 minutes and for a fraction of the price. Moving companies will spare valuable travel time and save costs.
Flexibility Of Survey Timing
The SurveyVideo is a streaming video call that is recorded and allows your company to offer an alternative to physical surveys, and to determine the volume accurately.
Integrates With Move4U Applications
A survey is just one small part of the whole move process. The SurveyVideo provides you with a seamless experience when used with other Move4U applications like CrewPro.
With no investment in servers or maintenance cost, Move4U provides a seamless experience throughout the relocation process with 24/7 access to real time data.
Save Time With Our New Itemizer
Speed up quotation time to the client with the Move4U Itemizer that includes an ISO list!
Contributes to the CO2 reduction cause. With no movements needed SurveyVideo contributes to a healthier world.
Start your 14-day free trial today!
No credit card needed!
Seamlessly Integrates with Your Free MoveDashboard
The MoveDashboard is your complete view of how your business is doing and comes completely free of charge. From closing ratio to revenue, the MoveDashboard lets you keep “your finger on the pulse” of your business. Create reports at the touch of a button and assign new tasks to your sales representatives and packing crews straight from a single system.