The customer portal for moving companies
Your customers, always in the loop.
MovePortal gives your customers a portal to follow their move from the day it's booked, see their inventory and sign documents from any device, all under your brand.
Your office answers the same questions every day.
Each one is a phone call or an email. MovePortal puts the answer where your customer looks first.
The move date and both addresses, right on the dashboard.
Tap a feature to see the question it answers.
When is my moving day?
Runs on the data you already have.
MovePortal pulls customer details, inventory, timeline and documents straight from SurveyPro or CrewPro. Your team re-enters nothing.
Your team works as usual
Surveys in SurveyPro, moving day in CrewPro. Nothing new to learn.
The portal opens
The moment the move is booked, with everything already filled in.
Your customer follows along
On their phone, tablet or laptop. Under your name, not ours.
Everything about their move, in one place.
- Dashboard
The whole move at a glance.
Where they're moving from and to, the move date, the timeline from pickup to delivery and their documents. One screen.
- Move details
Every detail, no digging.
Reference number, pickup and delivery dates, both addresses on a map and their moving agent.
- Inventory
Yes, the piano made the list.
Every item with its condition, location and notes. Searchable, with furniture and boxes counted.
- Documents
Signed from the couch.
Customers open, review and sign their documents on any device. No printing, no scanning, no chasing.
- Customer details
Mistakes caught before moving day.
Customers see the contact details you have on file, so a wrong phone number gets fixed early.
Your brand. Not ours.
Your logo and your colors on every screen. Your customers deal with you from booking to delivery.
Example brands, for illustration.
Your Move
What changes for your team.
Fewer “when is my moving day?” calls.
Customers check the portal before they pick up the phone. Your office gets time back for the work that needs a person.
No more chasing signatures.
Documents go out and come back signed, straight from the customer's phone.
Nothing typed twice.
The portal fills itself from SurveyPro or CrewPro.
Calmer customers.
Moving is stressful. Knowing what happens next takes a lot of that away.
In your customer's language.
MovePortal supports multiple languages. Each customer sees their portal in the language they prefer, wherever they're moving from.
More on the way
Built by Move4U
The team behind SurveyPro and CrewPro, working with moving companies worldwide.
Questions we hear a lot.
Do we need SurveyPro or CrewPro?
Yes. MovePortal runs on the data in SurveyPro or CrewPro, so you need at least one of them. Not using either yet? Book a demo and we'll show you how they fit together.
When do customers get access?
The moment their move is booked. From then on they can follow every step until delivery.
Can customers sign documents on their phone?
Yes. They open the document, review it and sign on screen. It works on a phone, tablet or computer.
Will our customers see our brand?
Yes. The portal carries your logo and your brand colors, so your customers deal with you the whole way.
How long does setup take?
Our team sets it up with you. We'll walk you through the steps and timing in the demo.
What does it cost?
It depends on your setup. We'll go through pricing with you in the demo.
Is our customers' data safe?
Move4U is ISO 27001 and ISO 9001 certified and GDPR compliant. Customer data is handled under the same standards as the rest of our apps.
Keep every customer in the loop.
See MovePortal running on real move data in a short demo.