How Covid-19 has changed the moving industryApril 19, 2021
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Relocation & storage organization ISS Worldwide Movers, a division of Inchcape Shipping Services announced today that it has selected Move4U’s self-survey solutions SurveyApp and SurveyForm to offer its clients, both domestic and international.
As an integral part of Inchcape’s Cargo division, ISS Worldwide Movers offers a full range of quality removal and storage services via their streamlined systems, experienced, courteous operational staff and their global network of core professionals. Move4U’s state-of-the-art applications, fully customized to the ISS branding and corporate identity, match perfectly with the ISS quality and customer-centered approach.
Mr. Abhilash Nair, Regional Manager for Removal Division at ISS Worldwide Movers said “Many of our customers are asking for the speed and convenience of doing a self-survey for their move. For ISS to effectively compete in this fast-moving removal market, we need to respond quickly to clients. Both the SurveyApp and the SurveyForm allow our clients to easily give us all the information we need to create a detailed quote. Since all their info and photos are loaded directly into the MoveCloud, we can access and process these at any time, day or night. We can already see a rise in our conversion rates, while saving big on our survey costs. In a region as widespread as ours, it is almost impossible to send surveyors out to every location.”
Available in Google Play and the Apple Store, the SurveyApp is a self-survey solution that is very user-friendly and can be downloaded onto most smart phones and tablets. Submitted self-surveys are uploaded directly into the MoveCloud, so that moving companies can respond immediately. The SurveyApp offers a quick cubing volume function, splitting of items and inventory list creation so you can provide your clients with a quick response.
The SurveyForm is placed directly onto the moving company’s website and offers clients the ability to specify inventory items, rooms and packing preferences in the privacy of their own homes. With more than 450 pre-cubed standard and custom item options, it gives clients the ability to submit detailed household descriptions for their removal.
For many moving companies throughout the world, Move4U is a trusted partner in the industry. With an expert team of professionals, from the industry for the industry, we maintain a clear focus on innovation and digitalization. Move4U provides a full suite of cloud-based solutions and boasts some 75 clients globally.
By embracing new technology, we help our customers improve their profitability while providing them with a competitive advantage. By doing so, we believe that we will revolutionize the moving industry in the years to come.
Inchcape Shipping Services (ISS) is the world’s leading maritime and logistics service provider. With a global network of some 300 offices across 70 countries and a 4000-strong workforce, they have been supporting global trade for over 150 years. ISS provides landside commercial and humanitarian logistics, transit, offshore support, information and data, as well as a range of associated maritime services and innovative voyage-management technology.